Please do not telephone the surgery to check that your repeat prescription is ready, as this is putting additional pressure on our telephone lines.
Repeat prescriptions are processed within 2 working days.
If you are on long-term medications, your doctor may decide to issue you with a repeat prescription once you are stable on your medication.
This allows you to request more medication from us for up to 12 months without a doctors appointment, and we have several ways you can do this.
1. Ordering online using Systmonline via the link on this page.
- You will need a username and password for this which you can request by emailing a copy of 1 piece of photo identification and 1 proof of address to email@example.com
2. Ordering via email - firstname.lastname@example.org
- We will need your full name, date of birth and address to be included in the email.
- Please list all the medications your require in the email
3. Ordering via the NHS App via the link on this page
4. Dropping your repeat prescription slip into the box on the front gate at the surgery.
Due to the current coronavirus situation we wish to protect our patients and staff from the risks of transmission from the virus as much as possible. We would encourage patients to order electronically online or via email as handing in paper increases the risks of transmission of the coronavirus.
For safety reasons, we are unable to accept requests for any prescriptions by telephone or fax.
Processing Your Prescription & Electronic Prescribing
Please allow 2 working days (excluding bank holidays and weekends) for us to process your repeat prescription.
Once we have processed your prescription, each nominated pharmacy has different processing times to prepare your medication ready for you to collect, which can be up to 7 days. Please bear this in mind when requesting your repeat medication.
We would actively encourage all patients to have their prescriptions sent electronically directly to the pharmacy for dispensing.
Should you encounter any difficulty with this arrangement, please discuss this with our prescriptions admin team.
You can use the online reorder form only if your doctor has set up the medication on our Repeat Prescribing System.
You CANNOT order hormone replacement therapy and oral contraceptive pills using the online reorder form. These types of medication require a review with our practice nurses - so please contact reception regarding this.
This practice is set up for the electronic prescription service. This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery. For more information about electronic prescribing services clinic on this link.
Which Medicines Should be Purchased Over-the-Counter for Minor Ailments or Short-term Conditions?
- Pain relief cream/ointment for short-term
- Oral antihistamines for hay fever
- Decongestant nasal sprays and tablets
- Teething gels
- Vaginal moisturisers
- Warts and verrucae paints
- Heparinoid gel/cream
- Antifungal treatments (for example for athletes foot)
- Treatments for bites & stings
- Treatments for cold sores;
- Antibacterial eye drops
- Treatment for diarrhoea
- Head lice treatments
- Treatments for infant colic
- Creams/ointments for nappy rash
- Threadworm treatments
- Vaginal thrush
- Haemorrhoids treatment
- Cough preparations
- Eye care products (for example dry eye drops, blepharitis wipes)
- Treatments for mild acne
- Dandruff and Cradle cap treatments
- Baby milks (unless a clinical need for a specialist milk)
Over The Counter Medicines
Across Warrington & many areas of the UK, GP's and other health care professionals will no longer routinely prescribe medications for short term minor health problems.
NHS Warrington CCG undertook a formal public consultation on these proposals which received overwhelming support. On average 75% of people agree that, unless there are exceptional circumstances, patients will be expected to buy the medicines listed below themselves over-the-counter at a local pharmacy or supermarket.
NHS Warrington Clinical Commissioning Group (CCG) spends approximately £1 million per year on prescribing these medicines.
This money could be better spent on treating more serious conditions such as heart disease and diabetes. Many of these products are readily available, along with advice, from local pharmacies. Some are also available from local shops and supermarkets.