Reception Enquires

PPG

SICK NOTES

If you are off work sick for seven days or less, your employer should not ask you for a medical certificate from your doctor
CHANGE OF PERSONAL DETAILS

CHANGE OF PERSONAL DETAILS

Tell us if you have moved address, changed your contact number or name.

You can do this by emailing reception directly at cmicb-war.receptionbirchwood@nhs.net  Alternatively you can telephone our reception team who will advise you on what to do next.

Please ensure you provide your full name, date of birth and current address. We will also need to see proof of change of name, such as marriage certificate or deed poll.

TEST RESULTS

TEST RESULTS

Most test results are received electronically and need to be reviewed by your doctor before you are informed of the results

Important Patient Alert: Beware of Scam Calls/SMS Messages.

❗Important Patient Alert: Beware of Scam Calls/SMS Messages. ❗

We have been made aware of a scam targeting patients registered with GP practices. A patient reported receiving a phone call with an automated message claiming to be from their GP Practice. The message asked the patient to go online to update their personal details, threatening that failure to do so could result in being removed from the practice list.

What You Should Do If You Receive Such a Message:
1. Stay Alert: Be cautious of any unsolicited calls, texts, or emails asking for your personal details.
2. We will never threaten to suspend or remove a patient by text message
3. Information we may share by text includes: advice leaflets or information about services (including links to those services), requests to provide feedback via a link, asking you to call the practice, asking you to update your smoking status or ethnicity via a link, asking you to submit a photograph of a condition via a link (we will only do this following an enquiry made by you relating to that condition) or to offer appointments via a booking link.
4. Verify Authenticity: If you are unsure about any communication claiming to be from your GP practice, contact the practice directly using our official phone number or email.