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If you have an urgent problem you will be seen on the day you request an appointment. The practice does specialise in providing an acute access system called the same day access where doctors and nurses work together to provide a high quality patient-centred service.
If your condition is non-urgent you also have the option to book up to 4 weeks in advance. Nurses based in our practice treat patients for a wide range of common conditions.
We do provide some flexibility in our appointment system. If you find it difficult to get to surgery during our normal working hours please discuss this with our receptionist or practice manager
Due to ongoing concerns around COVID-19 (coronavirus) we are temporarily triaging all requests for appointments and the booking of appointments online has been temporarily suspended.
This is to ensure we are able to fully assess the risk of coronavirus before appointments are booked at the surgery.
As you will be aware the practice uses eConsult and patients are advised to seek advice via this service.
If a face to face appointment in the surgery is required once your eConsult has been triaged by a doctor, then you will be informed of how to make that appointment directly.
For any general information on coronavirus please visit https://www.nhs.uk/conditions/coronavirus-covid-19/
Appointments can be booked in person from 8:30a.m. until 5:30p.m.
Appointments can be booked on the telephone from 9:00a.m. until 5:30p.m.
Appointments can be booked and cancelled at any time using the on-line system.
Please note that the surgery closes on one Thursday a month, usually the last Thursday, from 1.00 p.m. for training and educational purposes. There may be additional closure on Thursday afternoons - as advised by Warrington Clinical Commissioning Group.
Extended access appointments
Pre-bookable evening and weekend appointments with a local GP are available from 6pm-8pm Monday-Friday, 8am-4pm Saturdays and Sundays 10-2pm at Bath Street Health and Wellbeing Centre. Easily accessible, the Health and Wellbeing Centre is in the town centre and has links to public transport on the town’s main bus routes. To access an out of hours’ appointment or to sign up for GP online access please call your own GP who will arrange the appointment for you. Please be aware that you will need to consent to share your medical record with the service.
GP out of hours service
The out of hours GP service is open Monday to Friday 6.30pm - 8.00am and weekends and public holidays 24 hours a day. The emergency GP out of hour’s service in Warrington provides urgent healthcare services for patients who feel their illness cannot wait until their GP surgery re-opens. To access, please call NHS 111.
Where are Out of Hours and Extended Access appointments held?
Bath Street Health and Wellbeing Centre, Legh Street, Warrington, WA1 1UG
If the surgery is closed and you need urgently medical advice, please ring 01925 823502 and follow the instructions.
Your call will be answered by a fully trained advisor who will take details of your illness and then give you the healthcare advise you need or direct you to the local service that can help you the best. That could be A&E, Warrington GP Out of Hours Service, a community nurse or a pharmacy.
For deaf people and those hard of hearing, a telephone services is available on 0845 606 4647.
If English is not your preferred language, you can choose to use a confidential translation service.
Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999.
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