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On-Line repeat prescription important information:

If you have a SystmOne on-line user name and password, please use this link to order your repeat prescriptions or book your appointment online

You can request a username and password to order prescriptions using SystmOne on-line by emailing a copy of 1 piece of photo identification and 1 proof of address to warccg.receptionbirchwood@nhs.net


How to get a repeat prescription

If you are on long term medications, your doctor may decide to issue you with a repeat prescription once you are stable on your medication.  

This allows you to request more medication from us for up to 12 months without a doctors appointment.  

Once your medication is on a repeat prescription you may request in several ways.

  • Ordering online using Systmonline - you will need a username and password for this
  • Ordering via email - warccg.prescriptionsbirchwood@nhs.net
  • Dropping your repeat prescription slip into the box on the front gate of the surgery

However due to the current coronavirus situation - we wish to protect our patients and staff from the risks of transmission from the virus as much as possible.  We would encourage patients to order electronically online or via email as handing in paper increases the risks of transmission of the coronavirus.

Please allow 2 working days (excluding bank holidays and weekends) for us to process your repeat prescription.  

We would actively encourage all patients to have their prescriptions sent directly to the pharmacy for dispensing.  

For safety reasons, we are unable to accept requests for any prescriptions by telephone,or fax. 

Should you encounter any difficulty with this arrangement, please discuss this with your doctor.

You can use the online reorder form only if your doctor has set up the medication on our Repeat Prescribing System

You CANNOT order hormone replacement therapy and the oral contraceptive pill using the online reorder form.  These types of medication require a review with our practice nurses - so please contact reception regarding this.  

 

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