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Urgent Appointments

If you have an urgent  problem you will be seen on the day you request an appointment. The practice does specialise in providing an acute access system called the same day access where doctors and nurses work together to provide a high quality patient-centred service.

If your condition is non-urgent you also have the option to book up to 4 weeks in advance. Nurses based in our practice treat patients for a wide range of common conditions. You can expect to see a nurse within one working day.

We do provide some flexibility in our appointment system. If you find it difficult to get to surgery during our normal working hours please discuss this with our receptionist or practice manager

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On-Line repeat prescription important information:

Please register at the Practice to receive your new password to use the SystmOne on-line service for ordering your repeat prescription and to use the on-line appointments booking service.

If you have a SystmOne on-line user name and password, please use this link to order your repeat prescriptions or book your appointment online


How to get a prescription

If you think you may need a prescription medicine, please make an appointment with the doctor. Our nurse practitioner can also issue prescriptions for common ailments. If you have previously been given a prescription for a straightforward condition, such as hay fever, we may be able to issue a prescription. Please ask the receptionist. Your local pharmacist should be able to give you advice for non-prescription medication.


How to get a repeat prescription

In certain circumstances, if you are on long term medications, your doctor may decide to issue you with a repeat prescription.This will enable you to request your medication by either posting your repeat prescription slip at our reception in the box provided or posting it direct to the practice with a stamped self-addressed envelope. Please allow two working days(excluding bank holidays and weekends) before collecting your prescription.

At your request, your repeat prescription can be sent directly to the local pharmacy for dispensing.

For safety reasons, we are unable to accept requests for any prescriptions by telephone,or fax.  Should you encounter any difficulty with this arrangement, please discuss this with your doctor.

You can use the online reorder form only if your doctor has set up the medication on our Repeat Prescribing System

To alleviate the process of having to enter your repeat prescription each time you order you can go into Log on/Register (top right of repeat medication form).  When you are registered your details will be stored and you can also have it set to send you an e-mail reminder when repeats are due.

You CANNOT order Warfarin,hormone replacement therapy and the oral contraceptive pill using the online reorder form

 

 
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