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Urgent Appointments

If you have an urgent  problem you will be seen on the day you request an appointment. The practice does specialise in providing an acute access system called the same day access where doctors and nurses work together to provide a high quality patient-centred service.

If your condition is non-urgent you also have the option to book up to 4 weeks in advance. Nurses based in our practice treat patients for a wide range of common conditions. 

We do provide some flexibility in our appointment system. If you find it difficult to get to surgery during our normal working hours please discuss this with our receptionist or practice manager

National Care Records

The NHS in England is introducing the NHS Care Records Service to improve the way we care for patients.Every patient will have an NHS Care Record that is made up of two parts:the Summary Care Record and Detailed Records.These electronic records are supported by the practice as they are helping to deliver better safer care for patients.

Your Summary Care Record ( SCR)  will be available to health care staff providing you with NHS care anywhere in England. At first, it will contain key health information such as details of all allergies, current  prescriptions and bad reactions to medicines. After that, each time you use any NHS health services details about any current health problems , summaries of your care and the professional treating you may be added to your SCR.  Your SCR will be of most benefit if you need health care in an emergency or if you are away from home in England and need treatment. In order for staff to look at your SCR they must ask you for your permission. lf the healthcare worker treating you is not able to ask for your permission ( if for example you were unconscious or unable to answer questions) they can access your record in your best interests.

lf you are the parent or guardian of a child under 16 then you should make this information available to them if you feel they are old enough to understand.

It is intended that Summary Care Records will be phased in for patients over the next year but a letter is being sent to all patients now to inform you and explain that you have choices.

The practice believes that the Summary Care Records will improve the quality and safety of your care, however; if you do not want to have a Summary Care Record please contact the NHS Care Records Line on 0845 603 8510 or visit and complete an opt out form. lf we do not hear from you by 4th June 2010 a Summary Care Record will be created.

If you have further questions contact NHS Care Records Line on 08455 03 8510,or visit www.warrington-pct.nhs.

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